MindBall Subscription Cancellation and Refunds: Web & Store Steps
Key Summary
Managing MindBall subscription cancellation depends on your purchase channel. Web annual plans purchased via Yapı Kredi Posnet for 1,950 TL are one-time payments and do not auto-renew; no cancellation is required. Subscriptions purchased through Apple App Store or Google Play are managed directly in your store account settings.
In This Guide
Web subscription: No auto-renewal guarantee
Annual Premium plans purchased on themindball.com via Yapı Kredi Posnet are strictly one-time payments.
Your card is never charged automatically at the end of the year. Access naturally expires unless you choose to make a new payment, eliminating unwanted subscription renewal charges.
- One-time annual purchase: 1,950 TL/year
- No recurring charges or hidden auto-renewals
- Full access lasts for a full 12 months
Canceling App Store and Google Play subscriptions
In-app purchases made on mobile are linked directly to your Apple or Google ID. You can manage or cancel them anytime from device settings.
Canceling prevents future billing while maintaining Premium access until the end of your paid billing period.
- iPhone (iOS): Settings > Apple ID > Subscriptions > MindBall > Cancel Subscription
- Android: Google Play Store > Profile > Payments & subscriptions > MindBall > Cancel
Refund policy and cancellation rights
Web purchases follow our published distance sales and cancellation terms at https://themindball.com/en/cancellation-refund.
Store refunds must be requested directly through Apple or Google support according to their respective refund policies.
Account deletion and support
You can delete your account anytime via the mobile app or web portal. For billing inquiries, contact support@themindball.com.
App: App Store (https://apps.apple.com/tr/app/mindball/id6763219665) and Google Play (https://play.google.com/store/apps/details?id=com.mindball.app). Web: https://themindball.com/en
FAQ
Does my web subscription auto-renew?
No. Web annual subscriptions via Posnet are one-time payments. They do not store recurring billing credentials or auto-renew.
How do I cancel on an iPhone?
Open iOS Settings, tap your name at the top, select Subscriptions, tap MindBall, and choose Cancel Subscription.
How do I cancel on Android?
Open Google Play Store, tap your profile icon, go to Payments & Subscriptions > Subscriptions, select MindBall, and cancel.
Do I lose access immediately after canceling?
No. You retain full access to all Premium sessions until the current paid subscription period ends.