MindBall Pre-Information Form

This Pre-Information Form summarizes the key commercial information presented before purchasing MindBall digital subscriptions and paid services.

Seller / Service Provider: Muter Bilişim Anonim Şirketi. Address: Maslak Mahallesi Maslak Meydan Sk. Beybı Gız Plaza A Blok Apt. No: 1/55 Sarıyer/İstanbul. Company contact: info@muterbilisim.com. MindBall support: support@themindball.com.

Product/Service: MindBall Premium and similar paid digital subscription services provide access to breathing sessions, awareness content, thought exercises, dream journal features, and other supported digital features on supported platforms.

Price and Period: The selected plan period, total sales price, tax-inclusive price, and any campaign or discount information are shown before payment confirmation.

Delivery/Performance: Products and services are delivered electronically. After purchase and account matching, the user can access supported digital content by signing in with the same account on supported platforms.

Payment: MindBall subscription fees may be collected through the Apple App Store, Google Play Store, and/or payment institutions / bank virtual POS infrastructure used by the Company, depending on the channel selected by the user. The web portal and website may be used for pre-purchase information, account status, support, and (when enabled) web checkout.

Subscription and Cancellation: Subscriptions renew and are managed under the rules of the selected payment channel. Subscriptions started through the App Store or Google Play are cancelled in the relevant store subscription settings; subscriptions started through the web or a payment institution / bank virtual POS are cancelled through MindBall account/subscription management and support channels. Cancellation stops the next renewal; access continues until the end of the current period.

Withdrawal/Refund: Withdrawal rights may be limited for instantly delivered electronic digital content and services. Refund requests are reviewed under the Cancellation and Refund Terms, Distance Sales Agreement, payment-channel rules, and applicable law.

Disputes: Consumer-law rights are reserved. Relevant Consumer Arbitration Committees and Consumer Courts may have jurisdiction for consumer disputes.